Banque Populaire: Job offers as a commercial agent 2024
The Central Popular Bank (Banque Populaire Centrale) is currently seeking dynamic and skilled Commercial Agents to join their team in Casablanca, Morocco. This role is pivotal in ensuring excellent customer service, continuous improvement of customer experiences, and reliable management of banking transactions.
Responsibilities
Customer Service Quality Assurance:
- Ensure high-quality service delivery and contribute to continuous improvement of customer experiences.
Reliable Transaction Processing:
- Manage reliable and efficient processing of banking transactions including withdrawals, payments, and exchanges.
- Master available tools for accessing customer data and processing banking transactions efficiently.
- Contribute to daily operational efficiency of the team and continuously develop skills.
Desired Areas of Excellence:
- Banking Regulations
- Sales Techniques
- Economic and Banking Environment
- Operational Effectiveness
Required Skills and Attributes:
- Customer Orientation
- Interpersonal Skills
- Effective Communication
- Ethics and Professional Behavior
- Rigor and Organization
- Team Collaboration
- Performance Culture
- Customer Proximity
- Stress Resistance
- Confidentiality
Required Professional Experience:
- 1 to 3 years or more in a similar position.
Academic Requirements:
- Bachelor's degree plus 3 years of equivalent academic qualifications.
Apply Here:
For those interested in applying, please visit the Central Popular Bank LinkedIn page for more details and to submit your application.
FAQs
1.What are the typical responsibilities of a Commercial Agent at Central Popular Bank?
- Responsibilities include ensuring high-quality customer service, managing banking transactions efficiently, and contributing to team operational efficiency.
2.What are the required skills for this position?
- Required skills include customer orientation, effective communication, teamwork, and professionalism.
3.What academic qualifications are necessary to apply?
- A Bachelor's degree plus three years of equivalent academic qualifications are required.