McDonald's: Job Offers (33) Open Jobs 2024
McDonald's Morocco is expanding its team with 33 new job openings across various cities. This comprehensive hiring drive includes roles such as Maintenance Project Managers, M/F Managers, and Customer Experience Coordinators, among others.
Maintenance Project Managers (10 Positions) – Casablanca
Job Overview
The Construction Department seeks a Maintenance Project Manager specializing in fluid batches. This role, based in Casablanca, involves managing the implementation of approved fluid batch work plans and consolidating capital reinvestment budgets for the national market.
Responsibilities
- Optimal execution of all validated work plans for fluid batches.
- Significant contribution to consolidating and validating capital expenditure budgets related to fluid batch reinvestment.
- Daily monitoring of issues related to fluid batches in restaurants.
- Acting as the direct contact for restaurant managers with partners responsible for preventive and corrective maintenance under contracts.
- Supervising preventive and corrective maintenance planning for fluid batches through monitoring audits in restaurants.
- Organizing and leading regular meetings with maintenance partners.
Required Profile
- Education & Certificates: Specialized technician in the industrial refrigeration sector.
- Experience: Minimum of 10 years in managing and monitoring files related to fluid batches.
- Essential Skills: Mastery of technical solutions in refrigeration and air conditioning, in-depth knowledge of maintenance scopes and frequencies, organizational skills, ability to diagnose and troubleshoot issues, knowledge of low-voltage electricity, and ability to read and analyze plans and diagrams.
M/F Managers (6 Positions) – Rabat
Job Overview
Assistant Manager positions are crucial for the proper management of the restaurant. This role oversees quality, service, cleanliness, property safety, and employee well-being during each shift.
Responsibilities
- Ensuring customer satisfaction according to McDonald's standards.
- Managing restaurant opening and closing.
- Inventory and supplies management.
- Scheduling team members and organizing non-productive tasks.
- Evaluating team performance and managing the training system.
- Implementing preventive maintenance tasks.
Career Progression
- Potential advancement to First Assistant position and eventually to Restaurant Manager after demonstrating necessary skills and completing the appointment board successfully.
Required Profile
- Education & Experience: Available for holders of Bac+2 diploma or higher, with previous experience in management, customer relations, or sales preferred.
- Skills: Mastery of customer relations and team leadership, professional proficiency in French.
Customer Experience Coordinator in LSM (1 Position) – Casablanca & Marrakech
Job Overview
The role of the Customer Experience Coordinator in LSM involves acting as a liaison between the marketing department and the restaurant, ensuring smooth communication and effective execution of local store marketing (LSM) strategies.
Responsibilities
- Facilitating communication between the marketing department and the restaurant.
- Analyzing and understanding the restaurant's living area and KPIs.
- Creating and budgeting the restaurant's LSM plan.
- Planning local activities and promotions, overseeing national campaign implementations.
- Ensuring visibility of promotional materials and communicating campaign offers.
Required Profile
- Education & Experience: Bac+4 or equivalent in marketing, commerce, or tourism, with at least two years of experience in a similar position preferred.
- Skills: Excellent communication skills, proficiency in French and desirable English skills, good command of MS Office, and strong organizational skills.
Operations Coordinator (1 Position) – Casablanca
Job Overview
McDonald's is seeking an Operations Coordinator to enhance their team in Casablanca. The role reports directly to the Operations Manager and includes managing administrative and organizational tasks to ensure smooth operations.
Responsibilities
- Coordinating operational activities within the company.
- Managing the Operations Manager's schedule and meetings.
- Organizing travel and specific tasks assigned by the manager.
- Handling correspondence and collaborating with various departments.
Required Profile:
- Education & Experience: Minimum Bac+4, with at least 5 years of experience in a similar position.
- Skills & Qualities: Excellent writing skills, comfort with numbers, proficient in MS Office, team player, excellent verbal and written communication, responsiveness, and efficiency.
M/F Managers (5 Positions) – Fez
Job Overview
Assistant Manager roles are vital for optimal restaurant management, ensuring quality, service, cleanliness, and safety during shifts.
Responsibilities
- Prioritizing customer satisfaction according to McDonald's standards.
- Managing restaurant opening and closing procedures.
- Overseeing inventory and supplies.
- Scheduling and task organization for team members.
- Performance evaluation and training management.
Career Progression
- Opportunities for advancement to First Assistant and Restaurant Manager positions.
Required Profile
- Education & Experience: Open to Bac+2 holders, with initial experience in management, customer relations, or sales preferred.
- Skills: Customer relations proficiency and team leadership skills.
M/F Managers (5 Positions) – Marrakech
Job Overview
Assistant Manager positions are essential for ensuring the efficient management of the restaurant. Responsibilities include overseeing quality, service, cleanliness, and safety.
Responsibilities
- Ensuring customer satisfaction and adherence to McDonald's standards.
- Managing restaurant operations, including opening and closing procedures.
- Inventory and supply management.
- Scheduling and team organization.
Career Progression
- Opportunities for promotion to higher management roles.
Required Profile
- Education & Experience: Bac+2 diploma or higher, with experience in management, customer relations, or sales recommended.
- Skills: Strong customer relations and team leadership skills.
Restaurant Managers (5 Positions) – Nationwide
Job Overview
The Restaurant Manager is responsible for the overall management of the restaurant, including administrative, operational, financial, commercial, security, and human resources aspects.
Responsibilities
- Managing profit centers and monitoring restaurant activity.
- Developing strategic brand orientations.
- Ensuring customer experience excellence and quick problem resolution.
- Overseeing food safety and property security.
- Managing staff training and team development.
Required Profile
- Education: Bac+3/5 in management, hospitality, catering, or commerce.
- Experience: Minimum of 5 years in catering, hospitality, or mass distribution.
- Skills: Proficiency in MS Office, project management, strong customer service orientation, excellent communication skills, demonstrated leadership, and team management skills.